Telelink Gold Return Policy
At Telelink Gold, we strive to ensure that you are completely satisfied with your purchase. However, if for any reason you are not entirely happy with your order, we are here to help.
Returns
Eligibility: You have 30 calendar days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
Non-Returnable Items: Certain types of goods are exempt from being returned, such as perishable goods, custom products, and digital downloads. Please check the product description for any return restrictions before purchasing.
Refunds
Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
Timing: Refunds may take up to 10 business days to appear on your statement, depending on your payment provider's policies.
Partial Refunds: In certain situations, only partial refunds are granted. For example, if the item is not in its original condition, damaged, or missing parts for reasons not due to our error.
Exchanges
Damaged or Defective Items: We only replace items if they are defective or damaged. If you need to exchange an item, please contact us with details of the defect or damage, and we will arrange a replacement.
Shipping Costs
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Exceptions: If you receive a damaged or incorrect item due to our error, we will cover the return shipping costs.
Contact Us
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at [insert contact information].